A Guide to the Visit Japan Web app and Japan Entry Procedures (2024)

While it’s recommended to use the Visit Japan web app, it’s not mandatory. In fact it may be quicker to use the standard paper immigration forms on arrival in Japan.

A Guide to the Visit Japan Web app and Japan Entry Procedures (1)
Visit Japan Web app diagram

There are now no Covid protocols for Japan. The Japanese government still recommends that visitors to Japan use the Visit Japan Web app, which replaces the paper arrival card and customs declaration, but you DO NOT HAVE TO USE THE VISIT JAPAN WEB APP.

On our last entry to Japan in October 2023, those not using the app actually moved faster through immigration and customs. So, it’s really up to you: use the app or just go old school and fill out a paper arrival card and customs declaration (and if you don’t get them on the plane, you can pick them up at immigration and customs).

Visit Japan Web

A Guide to the Visit Japan Web app and Japan Entry Procedures (2)
Visit Japan Web app

Time required to fill out and instruction manuals

When you first download the app and look at the instruction manual, you may get the impression that it’s going to take a long time to complete Visit Japan Web. In practice, it takes about 15 minutes and is pretty intuitive. I suggest using the simplified manual and quarantine section manuals linked below.

Three parts to Visit Japan Web

Note, Visit Japan Web actually consists of three parts: 1) immigration information (ie, disembarkation card information), 2) customs information (ie, customs declaration), and 3) tax-exemption section. When you successfully complete these sections, you will receive three QR codes. The first two you will show at the airport upon arrival. The third you will show at shops that offer tax-free shopping to tourists.

Important tip

You will need a charged smartphone with internet access for Visit Japan Web to work at the airport when you arrive. Japanese airports have free wifi, so connectivity is not an issue, but be sure to charge your phone before flying. Just in case something goes wrong with your phone or you cannot get online at the airport, it’s a good idea to do two things to print out your immigration and customs QR codes to show at the airport.

Important Visit Japan Web Links
Kyoto Vacation Checklist

Kyoto District Map

Click a Kyoto District for detailed info on attractions, places to eat and accommodation

A Guide to the Visit Japan Web app and Japan Entry Procedures (2024)

FAQs

Do I need to use the Visit Japan Web to enter Japan? ›

While it's recommended to use the Visit Japan web app, it's not mandatory.

How do I get the QR code for Visit Japan Web? ›

Go to the "Japan Entry/Return Procedure Screen" and select the "Quarantine Procedures (Fast Track)" option. The first thing you'll notice is a red screen (not yet registered). When the application is finished, your screen will turn blue (review completed) and a QR code will pop up.

How do I fill up my Visit Japan Web App? ›

  1. STEP 0 : Create a new account ・Login. An email address is required to create a new account.
  2. STEP 1 : Register user. (1) Register the category of entry/return procedure. ...
  3. STEP 2 : Register your entry/return schedule. ...
  4. STEP 3 : Fill your entry/return procedure. ...
  5. STEP 4 : Show the QR code from entry/return procedure.

What are the requirements to enter Japan? ›

You must have a valid passport and an onward/return ticket for tourist/business "visa free" stays of up to 90 days. Your passport must be valid for the entire time you are staying in Japan. You cannot work on a 90-day "visa free" entry.

Does Japan still require Covid test for entry? ›

Vaccination certificates and pre-departure tests are no longer required to enter Japan. Travelers and returnees with COVID-19 symptoms will no longer be subjected to on-arrival testing.

Is QR code still required in Japan? ›

currently the 2D codes for immigration and customs clearance declaration will be unified, and the 2D codes for immigration clearance and customs declaration used before the system change will no longer be usable. Only new QR by updated system code will be necessary.

What is the point of embarkation on the Japan web? ›

Point of Embarkation is the last city that you went through customs before arriving in Japan.

What forms do I need to fill out for Japan? ›

When you enter Japan, you are requested to hand in a Customs Declaration form for both your personal effects and unaccompanied baggage at the Customs Clearance. Customs Declaration forms are available on the plane, the ship or at the airport Customs Inspection Area.

Can I bring perfume to Japan? ›

Children aged five years and under may only bring personal items (i.e., children's items) into Japan duty free. Each passenger may bring up to 2 ounces of "pure" perfume into Japan duty-free. Cologne, eau de toilette and eau de parfum are considered cosmetics (see cosmetics).

Can you use Visit Japan Web offline? ›

Visit Japan Web can be used offline. To use Visit Japan Web offline, click “Use the Visit Japan Web site offline”, and refer to the offline usage procedure.

Is the Japan web still required? ›

No, Visit Japan Web is NOT a requirement to enter Japan.

When to fill out Visit Japan Web? ›

Re: Visit Japan Web submission

You can fill it out as early or as late as you wish (even at the airport just before passing immigration/customs).

How much is the visa fee for Japan? ›

It is recommended to check the agency's website for specific fee details. The fees for Japan visas are 3,000 yen (approx USD 20) for a single-entry visa and 6,000 yen (approx USD 40) for a double-entry or multiple-entry visa.

What do I need to reenter Japan? ›

Re-entry permit
  1. Passport.
  2. Residence card (or alien registration card)
  3. Fee (Single entry: 3,000 yen, Multiple entry: 6,000 yen)

Do I need a Covid certificate to enter Japan? ›

AS OF THE 29th OF APRIL 2023, PROOF OF VACCINATION AND NEGATIVE PCR TEST RESULTS ARE NO LONGER REQUIRED FOR ENTRY INTO JAPAN.

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